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Dental Center Of Northwest Ohio

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Toledo, OH

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Dental Center Of Northwest Ohio
Dental Center Of Northwest Ohio
(22 Reviews)
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2138 Madison Avenue Toledo, OH 43604
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Consumer Feedback

(22 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Currently this is the only option in town if you as an adult need dental work done, when using Medicaid to pay for it. My spouse got her dentures September of 2014, and has not been able to wear them. This clinic is very busy, very disorganized, and careless. I myself in June of 2015 had to sit three hours in the waiting room for a 2 minute quick Prior Authorization exam because the receptionist erased my name off the sign-in dry erase board without properly bringing up my records so that I could be seen. Five different stories were given over a period of a year when asked how Spend Downs work.
by Sara Poo xxx.xxx.181.162
June 02, 2015
I think this office is wonderful! the prices are EXCELLENT!!!! every time i am there i laugh and joke with the staff who are wonderful...HOWEVER...one doctor was AWFUL. last extraction (i've had 8) was unimaginable! first, the doctor did not listen to me and did not care what i had to say it seemed. second, he just had a huge argument with another patient before sat in the chair. you could tell the dentist was not in a good mood. last, he was so rough with my mouth and the extraction so bad i had dry socket. 8 extractions and never had this happen. EXCRUCIATING PAIN! UNIMAGINABLE! i will NEVER, EVER, EVER see this dentist again. however, i will return to see dr. czerniak. she is awesome. not this guy! i cannot even remember his name...starts with an N or D. small, little, darker skin. maybe originally from India or middle eastern descent. i could care less where he was from or whatever but i am just trying to warn others of who he is. just awful!!! by the way, i heard from the staff directly, he has had MANY MANY COMPLAINTS. again, i will return because the care has always been excellent from everyone else here and the price is right!
by natasha xxx.xxx.204.51
August 20, 2014
Did this provider listen to your input and concerns?
No
by Anonymous xxx.xxx.199.77
July 28, 2014
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did you leave the office feeling satisfied with your visit?
Yes
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Was this dentist's staff friendly?
Yes, they went above and beyond
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
by Linda xxx.xxx.72.65
March 05, 2014
Was the waiting area spacious?
No, it was rather cramped
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
by Anonymous xxx.xxx.98.244
December 05, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider answer all of your questions?
No, I left confused and frustrated
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
by Anonymous xxx.xxx.95.153
November 20, 2013
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.36.2
September 27, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.138.24
September 24, 2013
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Were you able to watch TV during your dental procedure?
No, they didn't even have any magazines to read
Was this provider's office too loud?
No, it wasn't too loud
Did this dentist practice good oral hygiene?
Not really, it could have been better
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
by Anonymous xxx.xxx.252.21
July 20, 2013
Did they follow up with you after your appointment?
No, but they said they were going to!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office too cold?
No, it was fine
Is this provider's business conveniently located?
No, its really far from the freeway and other shops
Did you receive sample toothbrushes or toothpaste to take home?
Not at all, they rushed me out the door
by Anonymous xxx.xxx.219.83
February 08, 2013
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Map and Directions
2138 Madison Avenue, Toledo, OH 43604