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The Oaks at Forsyth

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The Oaks at Forsyth
The Oaks at Forsyth
(41 Reviews)
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901 Bethesda Rd Winston Salem, NC 27103
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Consumer Feedback

(41 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Our loved one is still here we wish that not the case. But you have little choice of facilities and they know this. Care is awful and you have to watch everything. Meds, changing, showers, and I could go on. Theft of property is never investigated and is mostly ignored so sad too bad for you luck. The comment about staff being lost due to family is a joke. Staff does not want to work where pay is terrible, short of help and over worked all due to management being cheap cheap! Don't blame family who makes sure their loved one is ok. Blame your CNA'S who sit on their butt and do not work. They give the rest of the staff a bad name.
The Oaks needs a new administrator and head nurse. They need new management company but that will not happen. Sad for my loved one and anyone else.
by Brenda Lynch Steele xxx.xxx.110.66
October 02, 2015
I have a family memeber who was at the Oaks its not the hard work of the staff that is the issue you can work hard but not well. Work hard at what not changing a patient, not putting teeth in their mouth in the am, not making sure they are ok? Is that the type of work you are referring too? I can tell you putting your loved one here is very dangerous and if you do watch them everyday. Meds not given, care not given and abuse for sure. Be ware!
by Linda xxx.xxx.110.66
November 14, 2014
Did the staff at this senior care facility use excessive foul language?
No
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did this senior care facility use current and safe equipment?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Not one bit
by Anonymous xxx.xxx.137.119
September 26, 2014
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Would you refer a friend or family member to this senior care facility?
No, I wasn't impressed
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
by no xxx.xxx.134.244
May 14, 2014
Would you recommend this senior care facility to others?
Absolutely Not
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this senior care facility?
None of my questions were answered
Was this senior care facility clean?
It could have used some cleaning
by tonya xxx.xxx.154.141
March 30, 2014
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.81.229
December 13, 2013
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous xxx.xxx.246.178
November 25, 2013
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Is this business handicap-accessible?
Yes, it was handicap-accessible
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous xxx.xxx.28.128
November 11, 2013
Would you refer this provider to a family or friend?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider prominently display their diplomas or business license?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was the waiting area spacious?
Yes, extremely spacious
by becky xxx.xxx.219.201
September 15, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider promptly return your phone calls?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Sylvia xxx.xxx.233.119
July 31, 2013
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Map and Directions
901 Bethesda Rd, Winston Salem, NC 27103