Split Rock Nursing Home

Split Rock Nursing Home
Split Rock Nursing Home 3525 Baychester Ave Bronx, NY 10466
Add a Review

Consumer Feedback

(27 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Would you recommend this senior care facility to others?
No
Was this senior care facility clean?
It could have used some cleaning
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
by Anonymous xxx.xxx.153.188
October 19, 2015
I was in the rehab for short term care after an accident in the community. I was very happy with the staff support and the therapists that helped me in PT.
My room was quiet and clean.
I would recommend the rehab if you need a short term rehab program.
by Mark C xxx.xxx.203.99
November 24, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Would you refer a friend or family member to this senior care facility?
Maybe, I'm not sure if I loved them that much.
Did this senior care facility use current and safe equipment?
Yes
Was this senior care facility's staff friendly?
They were decent
by Anonymous xxx.xxx.61.235
October 11, 2014
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility use excessive foul language?
No
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.44.2
September 30, 2014
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Were you glad that you had the appointment with your provider?
Yes
Did the waiting room furniture appear to be clean?
Yes
Would you recommend this nursing home to others?
I Already Have
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
by Fantasia xxx.xxx.220.122
March 26, 2014
Do you think that the provider's staff are well trained?
No
by Anonymous xxx.xxx.238.140
March 21, 2014
Was the background music pleasant while you were in the waiting room?
No
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Does the provider's staff try to be helpful?
No
Did this provider show attention to detail?
Definitely not
Would you recommend this nursing home to others?
Absolutely Not
by saul delgado xxx.xxx.130.169
March 17, 2014
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Does this provider remember you by name?
Mostly
Would you recommend this nursing home to others?
I Already Have
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Did you feel that your visit with the provider was time well spent?
Absolutely yes
by Anonymous xxx.xxx.121.220
March 14, 2014
Would you recommend this nursing home to others?
Absolutely Not
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Does this provider maintain a professional appearance?
Not really
Was this provider compassionate to you and your situation?
Not really
Did this provider show attention to detail?
Sometimes
by v.shoffner xxx.xxx.83.0
February 19, 2014
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider use current and safe equipment?
Yes
Did this provider have reasonable prices?
Yes
by danny xxx.xxx.157.228
February 14, 2014
Add a Review