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Phenix City Health Care Inc

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Phenix City Health Care Inc
Phenix City Health Care Inc
(10 Reviews)
> Get Phone Number & Directions
3900 Lakewood Dr Phenix City, AL 36867
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Best facility I've ever had my mother in. They have taken great strides to make her feel special and see to it her medical needs are meet.
by James xxx.xxx.190.3
November 01, 2014
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
by Anonymous xxx.xxx.164.5
August 27, 2014
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this nursing home answer all of your questions?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.131.209
January 10, 2014
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Would you recommend this nursing home to others?
I Already Have
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.13.84
December 30, 2013
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Is this business handicap-accessible?
Yes, it was handicap-accessible
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.159.37
October 01, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.4.114
August 18, 2013
by Anonymous xxx.xxx.169.252
July 16, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider late to your appointments?
No, they were on time
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Was it easy to make an appointment with this provider?
Yes
by lagenia xxx.xxx.9.106
March 26, 2013
They didn't follow through with almost everything they told me my loved one would get when we first arrived. They were very polite but did not deliver the care to my loved one they promised. I found my patient neglected on more than a couple of occasions. They lost her hearing aides and teeth. She wasn't fed enough or given water. My patient is frail and suffers with dementia. They talk a good game but they don't step up. Their nurses are good. Their techs are mostly sorry and worthless, just drawing a paycheck. I witnessed them behaving shamelessly with patients when they thought no one was watching. The administrators allow this. They are just windbags. I will be moving my patient to another facility asap. I do plan to report this place to the state.
by Fed up xxx.xxx.135.94
November 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.20.87
August 03, 2012
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Map and Directions
3900 Lakewood Dr, Phenix City, AL 36867