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Canterbury Health Care Facility

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Canterbury Health Care Facility
Canterbury Health Care Facility
(11 Reviews)
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1720 Knowles Rd Phenix City, AL 36869
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About

Canterbury Health Care Facility

Canterbury Health Care Facility is a Nursing Home facility at 1720 Knowles Rd in Phenix City, AL.
Primary Specialty

Nursing Home

Map and Directions
1720 Knowles Rd, Phenix City, AL 36869
Services Canterbury Health Care Facility provides extended-stay nursing care to seniors with varying levels of disabilities in Phenix City, AL.

Please call Canterbury Health Care Facility at (334) 291-0485 for more information or to schedule an on-site visit.
Consumer Feedback
(11 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
1 star average for Value
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Recent Reviews
My mother was a patient in the rehab wing; things seemed well at first but we noticed she seemed to go downhill mentally and she back-slid on her PT. I voiced concerns about one of her medicines, if she was getting too much, but didn't get a lot of feedback; They mostly nodded and left soon after. Despite her output (urine/BM) being near-nonexistant they never really said anything to myself or close friends who visited other than "her diaper is dry." She had to be admitted into a local hospital because of near-kidney failure. Even her cancer doctor stated she was being over-medicated.

A few of the techs/nurses I spoke to were super sweet and did all they could while she was there. While none seemed flat out rude to my knowledge or in my experience, I sometimes felt as though we were simply tolerated. She had not been happy there since day one and I wish I had acted sooner to get her moved.
by SilverFlame xxx.xxx.118.148
October 03, 2014
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Recent Polls
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Was this senior care facility's staff friendly?
They were decent
by Former Patient xxx.xxx.26.158
May 26, 2014
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Anonymous xxx.xxx.40.36
January 01, 2014
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