Dr. Daniel Kmak, owner

Dr. Daniel Kmak, owner
Associated Dentists of Northwest Indiana 500 W 81st Ave Merrillville, IN 46410
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Consumer Feedback

(49 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Would you recommend this dentist to others?
I Already Have
by Anonymous xxx.xxx.150.197
March 18, 2014
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous xxx.xxx.116.137
December 17, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.139.241
November 13, 2013
They were so nice and professional and even called me to remind me about my upcoming appointment. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. It is impossible to get an appointment at their office when there is an emergency or like when the temporary crown came off and I needed to get in so it could be put back on. Their answering service is not good and the office staff doesn't return phone calls nor do they give the dentists phone messages. They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients. They didn't give me any information about how much my procedure would cost before they scheduled it. I knew I would have to pay a certain amount for the crown, I had to before with the others that's no problem, but the office staff were totally clueless about how much my part was. The former staff was great and knew exactly what they were doing and how much co-pays were. It felt like they were just trying to get it over with so I would have to pay for it before really considering it. The office staff tries to do as little as possible. I wish the owners hadn't changed so Matilda and the other office staff ladies were still there...they were WONDERFUL!!
by longtimepatient xxx.xxx.215.199
November 06, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this dentist's staff friendly?
Yes, they went above and beyond
by Fred xxx.xxx.123.250
October 29, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was the toothpaste used during your cleaning enjoyable?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.162.47
September 19, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.202.148
September 03, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.235.25
July 31, 2013
Were you able to relax during your appointment?
Yes
Have the fillings, crowns, or veneers you've received lasted?
Not at all, they fell off almost as soon as I walked out the door
Was it clear that this provider takes pride in the appearance of his/her office?
No, I don't think they've ever cleaned it
Was this provider's office clean?
It was satisfactory
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.239.203
July 01, 2013
Did this dentist answer all of your questions?
Some were answered
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Do you trust this dentist to only recommend dental procedures you need?
Not really, they've recommended a few things I don't need
by Anonymous xxx.xxx.26.176
April 02, 2013
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