Dr. Daniel Kmak, owner

Dr. Daniel Kmak, owner
Associated Dentists of Northwest Indiana 500 W 81st Ave Merrillville, IN 46410
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Consumer Feedback

(49 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. I was satisfied with my visit and feel that it was time and money well spent. The toothpaste they used during my cleaning tasted great. It made the experience that much better. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Ms. D
November 30, 2011
I've never gotten a call to remind me about my upcoming appointment. It made me feel like they didn't care whether I showed up or not. I was given a polite greeting when I walked in. It was nice to be acknowledged. They definitely promised me a few things that they weren't able to fulfill. Most of what they said was accurate, but not all. All the equipment at this office seems very safe and current. Everything looks well taken care of and fairly new. They definitely favor certain clients, and make an extra effort to help those clients. I don't appreciate them charging me for canceled appointements. Mindy, the office manager was the rudest I have ever experienced in my life. She demanded I pay some fees plus for the canceled appointment. never going back there again!!!
by D
November 23, 2011
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Was this dentist friendly?
Not Really
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous
November 15, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you experience any unnecessary pain while your teeth were cleaned?
No
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
November 14, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. My teeth cleanings have always been very comfortable, and I've never experienced any pain. They always go above and beyond to make sure I'm relaxed.
by Yvonne Larkin
September 12, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this dentist provide helpful oral health techniques you could practice at home?
Not really, I was given a couple tips but not very many
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous
September 08, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
August 07, 2011
They were so nice and professional and even called me to remind me about my upcoming appointment. When comparing them to others I have visited for the same condition, they are among the best I have seen. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. The only problem I have is they don't have good hours for people who get home late. So everytime I have to see the dentist I either have to leave work early or take the day off. I am very picky about my teeth so I don't like to jump around to different dentists. When I find one I like I stick with them. But if I was to find one that I liked with better hours I would leave.
by Michelle
July 25, 2011
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Was this provider's staff friendly?
Friendly Enough
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this dentist friendly?
Yes
by Anonymous
June 20, 2011
Did you feel safe in this provider's care?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
June 15, 2011
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