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Ashley K Shepard, DPM

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Ashley K Shepard, DPM
(38 Reviews)
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120 SIMSBURY RD AVON, CT 06001
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Consumer Feedback

(38 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Great Doc, good manner always has done well by me
by Tommy xxx.xxx.116.71
November 25, 2015
Was it easy to make an appointment with this provider?
Mostly
Were the waiting room chairs comfortable at this podiatrist's office?
They were average
Did you feel that your visit with the provider was time well spent?
Mostly yes
Does the provider's staff try to accomodate your schedule when booking appointments
Usually
Would you recommend this podiatrist to others?
Yes
by Anonymous xxx.xxx.1.251
September 25, 2014
Does this provider have a good professional reputation within your community?
Definitely
Was the provider's staff helpful and knowledgeable?
Mostly
Did you leave the office feeling satisfied with your visit?
Completely
Did this Provider let you know upfront what the approximate cost of the services would be?
Not really
Was the waiting area spacious enough?
Yes
by Anonymous xxx.xxx.167.162
August 12, 2014
I would not recommend Dr Shepard. The staff as well as the doctor never listened to where my pain was located, just assumed the first nurse I met had the right information although I always repeated where my pain was. I was told to buy several items to help me. Outrageous unnecessary expense. Finally I said I am calling another doc when the nurse started to listen and I had one shot in my heel only to have the pain come back!

by Never again xxx.xxx.27.54
December 16, 2013
Did you feel safe in this provider's care?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Would you recommend this podiatrist to others?
No
by Anonymous xxx.xxx.27.241
October 29, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office too loud?
No, it wasn't too loud
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this podiatrist use current and safe equipment?
Yes
by Anonymous xxx.xxx.123.103
September 24, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider remember you by name?
Sometimes, but not always
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Was it easy to make an appointment with this provider?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.226.107
September 02, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's staff friendly?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.163.159
June 19, 2013
Was this provider's staff friendly?
Yes
Would you refer this provider to a family or friend?
Yes
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.56.63
June 17, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.88.77
June 03, 2013
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120 SIMSBURY RD, AVON, CT 06001