Thomas Phillips, MD

Thomas Phillips, MD
Urology Specialists of The Carolinas - Matthews Townsip Parkway 1450 Matthews Township Parkway, Suite 350 Matthews, NC 28105
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this doctor's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.1.237
June 16, 2014
Was the waiting area spacious?
Yes, extremely spacious
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this urologist give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.62.137
September 03, 2013
Did you feel safe in this provider's care?
Yes
Does this urologist promptly return your phone calls?
Yes
Was it easy to find parking at this urologist's office?
Yes, it was convenient
Was this urologist friendly?
Very! The most welcoming office I've visited!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Doris Muniz xxx.xxx.173.186
July 23, 2013
I had a 6mm stone which should have pretty good chance to pass by itself(>60% chance), but this Dr suggested Lithotripsy procedure. After I was all hooked up for the procedure, the Stone Institution personal told me that the stone is already dropped too low to go through this procedure. Therefore Lithotripsy was canceled. Then this Dr suggested another procedure to me. At that point, I dont trust him anymore. The 2nd opinion I got was to let the stone pass by itself, which was what happened to me in the next few days.
by lost trust patient xxx.xxx.192.10
January 08, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.69.30
December 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.76.179
June 25, 2012
Did this provider answer all of your questions?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.247.152
April 26, 2012
Would you recommend this provider to others?
If I Had To
Does this urologist offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
July 07, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider give unbiased advice?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous
April 12, 2011
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