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Roberta Shagam, Psychotherapist

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Roberta Shagam, Psychotherapist
Shagam, Ms. Roberta, MSW, LCSW
(3 Reviews)
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202 Raritan Ave Highland Park, NJ 08904
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Consumer Feedback

(3 Reviews)
Service
5 star average for Service
Recommended
3 star average for Recommended
Value
4.5 star average for Value
Staff
3 star average for Staff
Environment
3 star average for Environment
Expertise
2 star average for Expertise
My initial visit with Roberta was informative and I liked it; however, I did not appreciate my appointment being for 8:15pm and I did not go into her office until close to 9:00pm. She cancelled my second appointment without reason and did not have another appointment for me until 2 1/2 weeks later. I attempted to text her in reference to the date and time of my rescheduled appointment to no avail. Finally I left her a voicemail once I realized that the appointment had past letting her know that I was trying to get in contact with her. She called me back on a Sunday morning and basically fired me as a patient saying I obviously was not ready for therapy. During this phone call she continued to go back and forth with me in a nasty manner which I thought was totally outrageous for a therapist to do. She claimed never to have gotten my text message, yet she operates off of her cell phone. But she did make it clear that she is running a business and she responds to voicemails and not text messages.
I would not recommend her to my worst enemy. I am not sure why she is so fast to send a patient back to the insurance company, I am guessing because my services were free through my company’s employee assistance program. So disappointed in the experience that I was hoping to be helpful!

She needs to get a scheduler reminder system setup! It helps as some people are not as organized as others and barely remember their daily To Do's never mind an appointment almost 3 weeks away. Also, she needs to get with the times as far as communicating via text if necessary.
by Unsatisfied xxx.xxx.108.204
October 13, 2015
If you are looking for someone who won't listen to you and can't help you, then you have found the right person.
by Emily xxx.xxx.138.135
August 30, 2014
Does this psychologist offer flexible appointment times?
Absolutely! I never have a problem!
Does this psychologist always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Did this psychologist have reasonable prices?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
Were you glad that you had the appointment with your provider?
Yes
by Me xxx.xxx.206.137
March 05, 2014
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202 Raritan Ave, Highland Park, NJ 08904