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Bennie Chiles III

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Surgeons - Neurosurgeons

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Bennie Chiles III
Westchester Spine & Brain Surgery
(11 Reviews)
> Get Phone Number & Directions
280 North Central Ave, Suite 235 Hartsdale, NY 10530
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
I had spinal surgery with dr chilles earlier this year and although everything seems to have gone ok I found that he appeared to have very little interest in me after the surgery in the 3 follow up appointments I had I was in and out of his office in 5 mins or less the only time he looked at my back was when he took out the staples , I asked him for a copy of the xray they took in the hospital to which I was told I should contact the hospital myself and get it .and on my last 5 min appointment when he discharged me I asked if I would have to get a scan at 6 months after the surgery to make sure everything was healing the way it was supposed to he said there was no need which I found very strange as I know several other people who have had this procedure and all got scans to check if everything was fine ,he came highly recommended by my doctor and by the staff in the hospital and I have no doubt that he is a excellent surgeon but I was very disappointed in the level of interest he appeared to take in me after the surgery
by john xxx.xxx.68.72
August 15, 2015
I came to Dr. Chiles with years of chronic lower back pain and a previous failed lumbar fusion. He took my situation very seriously, going above and beyond to make sure I was taken care of properly. He knew what steps would be best to take considering my young age, corrected my previous surgery and successfully fused my L4-S1 joints. Dr. Chiles was at my bedside making sure I was feeling okay during my post-op hospital stay, available by phone at a moment's notice when I needed his knowledge when I was home throughout my recovery, and made it a point to check on me every so often to stay on top of my progress. He has been there 110% of the way and I couldn't be more grateful for him giving me a life without backpain back!
by Lauren S. xxx.xxx.133.3
October 21, 2013
Dr. Chiles was very informative from the first time I met him. He was very thorough in his explanation of what the problem was and later on exactly what the surgery would entail. I am six weeks out of surgery and the pain I had before the surgery is gone. I feel that I am continually improving and I'm looking forward to a full recovery.
by jim xxx.xxx.86.91
September 05, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by EdE xxx.xxx.214.200
December 14, 2012
Before I talk about the dr, I can't say enough about the 3 gals staff who helped me with EVERY aspect of my disability. Between the paperwork, the calls and faxes to my employer, they outdid any expectation.
Now; the doctor. Just sit down and talk to this guy and you kind of know immediately that he's the consummate professional. I found him through a co-worker and talked to other doctors to get any dirt I could, after all, this was major spinal surgery, not to be taken lightly. Every dr I spoke with heard of him and held him in the highest standard. Then I had a consult. That was it. I had my l4,l5,s1 fused, and though recovery was long and often painful, (and believe me, I had my doubts) following his post op instructions and follow ups, 1 year later, I consider myself lucky that he was the one. Just have a consultation and you'll see what I mean.
Thank you doc.
I have to say also, that he was out of my network, and I still felt it was the best choice I could make for myself.
by SenorEddie xxx.xxx.218.12
September 27, 2012
Dr Chiles performed lower back surgery on me a little over a year ago. I am extremely pleased with the results. When I met with Dr. Chiles for the first time, I was hardly able to walk into his office, I was in such dire pain. I felt 100% in a couple of months after he performed the surgery and feel great one year later. He gave me my life back.
by Anthony Cannizzaro xxx.xxx.152.112
September 17, 2012
At my consultation appointment, Dr. Chiles reviewed the recommended surgical procedure and made sure every single question I had was answered. He conducted a through examination and reviewed all of the test results I brought with me that day to the appointment. I left Dr. Chiles office very confident in regards to my upcoming surgery. He is very knowledgeable in his field as well as a very compasionate with excellent bedside manner. His staff is one of the most friendly, welcoming staffs that I have ever dealt with. The office was very easy to locate. I would highly recommend Dr. Chiles to anyone looking for an excellent neurosurgeon.
by Anonymous xxx.xxx.109.125
August 13, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all.
by Anonymous xxx.xxx.184.185
July 27, 2012
Did they follow up with you after your appointment?
Yes.
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you experience unnecessary pain during your visit?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
July 05, 2011
Did this provider use excessive foul language?
No
Did this provider answer all of your questions?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was the waiting area spacious?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
May 25, 2011
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Map and Directions
280 North Central Ave, Suite 235, Hartsdale, NY 10530