ManorCare of Florissant

ManorCare of Florissant
ManorCare of Florissant 1200 Graham Rd Florissant, MO 63031
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2 star average for Recommended
Refer to previous. Manor Care Florissant has now gone 101 days and counting without paying us after we provided their residents with a wonderful Halloween show, allowed Manor Care staff to use our sound equipment, and fulfilled each and ever account payable stipulation to facilitate payment. The social skills of the pertinent Manor Care personnel are underwhelming.
by Brad Allen xxx.xxx.182.169
February 09, 2015
Would you recommend this nursing home to others?
Absolutely Not
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
by Anonymous xxx.xxx.226.5
November 22, 2013
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Does this provider remember you by name?
Sometimes, but not always
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Debbie xxx.xxx.185.16
November 01, 2013
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did this provider rush your appointment?
No
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous xxx.xxx.45.31
September 20, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
by Anonymous xxx.xxx.226.125
April 23, 2013
The facility is clean and the food is good but the nursing care is terrible. They take 25 minutes or longer to answer a call light. Medications were ordered by the physician and not given for over 48 hours.
The staff were not able to explain the delays or the miscommunication.
I would not recommend using this facilty
by Richard xxx.xxx.140.11
August 24, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
January 05, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
July 15, 2011
Did you feel safe in this provider's care?
Yes
by Anonymous
May 25, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office too loud?
No, it wasn't too loud
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you experience unnecessary pain during your visit?
No
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
May 05, 2011
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