Greenleaf Nursing & Convalescent Inc

Greenleaf Nursing & Convalescent Inc
Greenleaf Nursing & Convalescent Inc 400 S Main St Doylestown, PA 18901
Add a Review

Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
My MIL has been in this establishment for EIGHT years and after countless 'care conferences' to improve her quality of life the staff and this organization have repeatedly let us down. I would NOT wish anyone be sent to this establishment. Anything not nailed down could be stolen INCLUDING CHRISTMAS GIFTS!!! and any requests fall on deaf ears. The staff turns over SO MUCH that no one ever seems accountable. This used to be a fun place. They had resident parades, fun activities to get people outside into the sun but now so many residents have tried to escape that NO ONE is allowed outside without family or a pass from the staff to go smoke (My MIL doesn't smoke) I hate feeling like my hands are tied when it comes to her care, I am actively looking to get her out of there. ANY help would be appreciated. Thank you for reading.
by Christine xxx.xxx.211.40
July 04, 2015
I didn't find this Nursing Home to be as caring as I would have liked for my mother. She was in so much pain all the time. When you have a patient who is clearly in such distress someone needs to take it upon themselves to get proper help for them. Giving narcotics is not a way to treat someone without a diagnosis. Your staff just added to the problem and never offered any help. Your outlook was just load them up so the screaming stops !!
That is no way to take care of patients. Not one person ever came in to check and see if anything was ever needed. I would never send anyone here for care and it should be a non-smoking facility !! The halls stink like smoke !
by A caring and loving child xxx.xxx.244.110
April 13, 2015
Awful
Person sharing room can be very disruptive to nights sleep constantly.
Care giver threatening manner
by Kalila xxx.xxx.97.222
February 25, 2015
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Would you refer a friend or family member to this senior care facility?
Yes
Was the provider's staff helpful and knowledgeable?
Mostly
by Anonymous xxx.xxx.236.26
May 07, 2014
Would you recommend this nursing home to others?
I Already Have
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Did this provider take time with you at your appointment?
Yes
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Did the staff keep the temperature in the waiting room pleasant?
Yes
by Jessica xxx.xxx.88.11
February 27, 2014
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.209.63
January 29, 2014
Was this provider's office clean?
No, I didn't feel comfortable at all
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's staff friendly?
No, they were rude
by Annoyed xxx.xxx.233.64
January 25, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this nursing home answer all of your questions?
Yes
by Anonymous xxx.xxx.187.169
December 24, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.88.11
November 27, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.178.151
May 20, 2013
Add a Review