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Cypress Point Rehabilitation & Health Care Center

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Cypress Point Rehabilitation & Health Care Center
Cypress Point Rehabilitation & Health Care Center
(9 Reviews)
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2006 S 16th St Wilmington, NC 28401
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Was this senior care facility clean?
Yes everything was neat and sterile
Was this senior care facility's staff friendly?
Yes
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was the temperature in the office acceptable to you?
Ok
by Anonymous xxx.xxx.45.124
October 02, 2014
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was the waiting area spacious?
No, it was rather cramped
by Anonymous xxx.xxx.223.225
October 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.223.226
August 04, 2012
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous
January 27, 2012
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Are you going to visit this provider again?
Without a doubt!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
August 05, 2011
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider have reasonable prices?
Yes
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Does this provider use current and safe equipment?
Yes
by Anonymous
July 16, 2011
They definitely weren't easy to reach in an emergency. I was forced to call the emergency room in the middle of the night and was really scared. I wasn't greeted at all when I walked in the door. No one seemed to notice or care that I was there. I definitely don't trust their advice. They're only concerned about themselves.
by Destiny Shields
July 07, 2011
Did you feel safe in this provider's care?
Absolutely Not!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous
June 29, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
June 14, 2011
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Map and Directions
2006 S 16th St, Wilmington, NC 28401