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Cranford Health & Extended Care Center

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Cranford Health & Extended Care Center
Cranford Health & Extended Care Center
(20 Reviews)
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205 Birchwood Ave Cranford, NJ 07016
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Would you recommend this senior care facility to others?
No
Was it easy to find parking at this senior care facility?
No, I had to look for a parking spot for a long time
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Was this senior care facility's staff friendly?
They were decent
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.1.121
August 12, 2014
Was this senior care facility's staff friendly?
Yes
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
Would you recommend this senior care facility to others?
Yes
by Anonymous xxx.xxx.109.178
May 22, 2014
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
by Anonymous xxx.xxx.92.178
May 14, 2014
How would you compare this senior care facility to other senior care facilities you have visited?
Fairly Average
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes
Was this senior care facility easy to locate?
Fairly Easy
by Anonymous xxx.xxx.168.219
April 21, 2014
Do you think that the provider's staff are well trained?
Mostly
Would you recommend this nursing home to others?
If I Had To
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Was the provider's staff helpful and knowledgeable?
Somewhat
Does this provider maintain a professional appearance?
Somewhat
by Concerned xxx.xxx.161.157
March 20, 2014
Did this nursing home answer all of your questions?
Some were answered
Did you leave the office feeling satisfied with your visit?
Not really
Would you recommend this nursing home to others?
Absolutely Not
Was the provider's staff helpful and knowledgeable?
Somewhat
How would you compare this provider to others in his/her field that you have visited?
Pretty bad
by Anonymous xxx.xxx.93.236
March 05, 2014
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was the waiting area spacious?
No, but I can always find a seat
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.36.249
February 06, 2014
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.239.46
February 06, 2014
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.76.180
September 23, 2013
the admissions supervisor is an idiot. doenst return phone calls or emails so you have to be on top of this woman and then she gets annoyed bc you're calling her repeatedly.
by frustrated xxx.xxx.69.183
June 19, 2013
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Map and Directions
205 Birchwood Ave, Cranford, NJ 07016