Herman Kleinbaum, MD

Herman Kleinbaum, MD
Mid-Hudson Gastroenterology 1985 Crompond Rd Bldg D Cortlandt Manor, NY 10567
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office too cold?
No, it was fine
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by bob xxx.xxx.159.219
February 03, 2014
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I was entirely satisfied with the level of service provided during my visit; I couldn't have asked for more. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by Mark s xxx.xxx.204.24
November 28, 2013
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's staff friendly?
Yes
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.190.90
June 06, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.208.134
March 23, 2013
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.125.62
January 07, 2013
Did you feel safe in this provider's care?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
February 23, 2012
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was the waiting area spacious?
No, but I can always find a seat
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
January 04, 2012
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. The office is handicapped accessible, however, it is a long distance from the parking lot to the office door. Dr. K is always happy to answer my questions, and actually welcome questions. Friendly office staff. I trust this doctor.
by Sweetpea
September 19, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
June 17, 2011
Was this provider's staff friendly?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
March 25, 2011
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