Has this provider ever cancelled your appointment on you last minute?
                        
                        
                            No, they didn't cancel on me last minute
                        
                        
                            Was this provider's office easy to locate?
                        
                        
                            Absolutely! It couldn't have been easier!
                        
                        
                            Is this provider easy to reach in an emergency?
                        
                        
                            Absolutely! I can always count on them
                        
                        
                            Does this provider leave you on hold for a long time when you call?
                        
                        
                            Never! I don't think I've ever been put on hold here for a long time
                        
                        
                            Did this provider seem irritated to be working with you?
                        
                        
                            Not at all, they were glad to help me with anything I needed