Southern Dental Associates

Southern Dental Associates
Southern Dental Associates Deerbrook Mall Humble, TX 77338
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Consumer Feedback

(81 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.112.136
January 02, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.45.30
December 03, 2012
I went here as a recommendation to hopefully cut some cost since I am uninsured. Well the woman doing my x-ray was rough, said she normally does not work on that machine and they were getting on her nerves, then while roughly trying for about the 5th time to x-ray she broke a part of my wisdom tooth that I was going in for with the utensil she was shoving in my mouth!. Then she blamed it on the tooth for having a hole in it. She did not tell anyone but proceeded in frustration after I questioned her. Another guy seemingly a tech said he would try to get the x-ray because he knew how. Almost in an experimental way. This was extremely uncomfortable. Then I told a "Dr" that she broke my tooth. She then proceeded to tell me to tell the Dr who sees me. Long story short. The billing guy called me up and recommended an oral surgeon to extract my wisdom tooth. I mentioned the lady broke my tooth then said I didn't have to pay for the X-ray. He would note it in my chart. I told him that wasn't necessary because I would never be back. He too said my tooth broke because its fragile. He wasn't there, not a dentist, and did not mention any type of reprimand for that employee. This place has a high volume of customers and workers. Too much is going on and not enough attention is being paid to the safety and satisfaction of the patients. Everyone I encountered was unprofessional. I was very shocked by this experience and I would like to pursue further actions.
by K.White xxx.xxx.44.93
October 19, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.52.208
August 20, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.181.42
August 07, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.148.250
July 31, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.130.23
July 20, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.4.21
July 09, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.124.174
July 02, 2012
Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The wait time is rediculous. If my insurance allowed me to go elsewhere I would. I dread going to that office because I have to spend half my day there on the appointment.
by Dina Powdrill xxx.xxx.4.23
June 28, 2012
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