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Carl E Henley DDS & Associates

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Carl E Henley DDS & Associates
Carl E Henley DDS & Associates
(19 Reviews)
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931 West 75th Street Suite 107 Naperville, IL 60565
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Consumer Feedback

(19 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
5 star average for Value
Dr. Henley is a great dentist and work his work is excellent!
by John xxx.xxx.207.116
October 16, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this provider listen to your input and concerns?
Absolutely
Did you experience excessive oral pain after you left your appointment?
Not at all!
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
Are you going to visit this provider again?
Absolutely
by Anonymous xxx.xxx.16.120
May 20, 2014
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did you experience excessive oral pain after you left your appointment?
Yes, it took a long time for me to recover
Did your gums bleed excessively after your appointment?
Yes, they should have been more gentle
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.83.7
August 24, 2013
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did this dentist allow you to regularly rinse your mouth during your procedure?
No, it was almost unbearable
by Anonymous xxx.xxx.147.165
February 18, 2013
I don't recommend this Dental office. I came with a toothache and they offered me a deep cleaning for a 1000$. They did the X-ray to see why I have a toothache and they were not able to see what is wrong. I went to a different dentist and he immediately noticed that I have an abscess.
They want to rip you off of your money.
by Patient xxx.xxx.17.212
January 09, 2013
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.106.231
December 10, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.137.151
July 09, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. Dr. Henley is amazing and some of these negative reviews seem way to repetitive. I have always loved coming here and will continue to come here and recommend it to anyone who is looking. The billing and insurance did get mixed up for awhile but they've hired a completely new front desk staff that does not include the notorious mrs.henley anymore
by Peter xxx.xxx.104.161
May 31, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by tony xxx.xxx.96.189
March 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.74.93
March 01, 2012
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Map and Directions
931 West 75th Street Suite 107, Naperville, IL 60565