Christopher Shields, MD

Christopher Shields, MD
210 E Gray St Ste 1102 Louisville, KY 40202
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
I had no issues with the office, location, staff, or Dr. Shields. I expect a short wait and it was no longer than any other Dr.s office I may visit. The staff were courteous and answered any questions I had. Dr. Shields himself was very forthright and upfront about his summary of my condition. He gave me options and also his opinion. I concurred with his assessment of my condition, especially at my age and the possibility of permanent nerve damage should I postpone surgery. He asks very informative questions about my lifestyle and was very thorough explaining what the procedure would entail and the best and worse case scenarios. No surgeon can guarantee 100 percent success. I choose Dr. Shields on his reputation and my first impression opinion of him. I choose right. You can't please everyone I suppose, but I didn't come to him for baby coddling or someone to hold my hand. I had a serious condition and I wanted as much of my former life back as could be achieved. He knows his job. So Thank You Dr. Shields for doing what you've spent a lifetime trying to achieve, helping people feel better.
by D.Keylock xxx.xxx.213.190
November 26, 2013
Plan to stay for over a couple of hours, first they stick you in a checkIN room where you get your blood pressure and then you wait for over 1 hour. There are no television's, magazines or books to read while you are waiting to be seen. Then they move you to another room where you are seen by Mr. Shields. Apparently they do not teach medical students to type anymore, but rather speak into a microphone and then hunt and peck to correct every sentence because the microphone does not recognize the English language. No wonder he starts out ever day 2 hours behind schedule. And then to top it all off they validate our parking pass for 2 hours, we were there for 2.5 hours and I had no money and had to scramble around for PENNIES...... yes pennies.... By the time I left there I thought my central nervous system was going to shut down....heaven forbid i stay there for treatment.
by Anonymous xxx.xxx.107.57
October 31, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.164.94
September 13, 2013
by Anonymous xxx.xxx.58.20
July 08, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.209.105
September 15, 2012
i never waited less than 3 hours to see dr . shields, he did a spinal fusion with the help of john johnson, MD. when i went back for my post operation appointment i did not see him but a nurse. i have never had a dr. not see me after a surgery they performed. long story shorter, every time i did see him, he told me that my neck was fusing well. i always asked to see my x rays and he NEVER would look at them with me. he has NO bedside manner. he lied to me and told me i had fused. that was two years ago. i have seen a wonderful dr. that just performed my second fusion. this dr. not only showed me my x rays but showed me the screws loose in my neck. neither dr. shields nor dr. johnson could tell me what instructions to follow after my surgery. they had conflicting instructions. not to mention the stay in the norton hospital was a night mare. the nurses were rude and rough with my neck. i would not recommend dr. shields for anything and i do not understand how he has his title at norton.
by kj
March 06, 2012
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was this neurosurgeon friendly?
I didn't feel very welcome
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
February 17, 2012
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Was this provider's office clean?
Yes everything was neat and sterile
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
September 17, 2011
Doesn't listen. Very rude. Doesn't give you a diagnosis just goes around in circle as to what your diagnosis is .Then you leave out of his office confused and not knowing any more than you did before you came in.
by Lisa
August 17, 2011
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous
July 25, 2011
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