Robert E Sussman, DPM

Robert E Sussman, DPM
2260 HWY 33 NEPTUNE, NJ 07753
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Consumer Feedback

(71 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider offer flexible appointment times?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
September 01, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
June 14, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this podiatrist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
June 07, 2011
Are you going to visit this provider again?
Without a doubt!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
June 03, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
May 04, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
May 02, 2011
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by goutyfoot
April 25, 2011
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They never left me for an extended period of time and I never felt ignored. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Bill
April 13, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by LBPI
April 01, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were you able to relax during your appointment?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was it easy to make an appointment with this provider?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
March 08, 2011
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