Robert E Sussman, DPM

Robert E Sussman, DPM
2260 HWY 33 NEPTUNE, NJ 07753
Add a Review

Consumer Feedback

(71 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
February 13, 2012
One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by M.Brogan
February 04, 2012
Does this provider offer flexible appointment times?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it easy to make an appointment with this provider?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
January 19, 2012
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
Did this provider seem irritated to be working with you?
No, they were polite
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's staff friendly?
Yes
by Anonymous
January 17, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
January 12, 2012
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider treat their staff well?
Yes, they treat their staff with respect
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
January 03, 2012
They don't really take that extra step to make me feel special. I'm just another client to them. The office was very easy to locate. I didn't have any trouble finding it at all. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through.

Take my advice....find another doctor....believe me......you don't want to go to him.
Ease of locating him doesn't by "any means" make him a "good" doctor. Far, far from it. Do your homework on doctors you choose.
by His blunder...
December 28, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I don't know of anywhere else that would've taken better care of me. I had a great experience. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by Liz
December 19, 2011
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
October 13, 2011
Are you going to visit this provider again?
Without a doubt!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
by Anonymous
September 23, 2011
Add a Review