Robert E Sussman, DPM

Robert E Sussman, DPM
2260 HWY 33 NEPTUNE, NJ 07753
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Consumer Feedback

(71 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
the waiting time was very long. The office staff uncaring and blase. I wanted a foot doctor close to home so started to see him. The care I received was unacceptable. I am going back to my old Dr.

Want a good foot doctor do not go to him. Find someone else.
by butterfly xxx.xxx.8.225
August 04, 2014
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
How would you compare this provider to others in his/her field that you have visited?
The best
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Did you leave the office feeling satisfied with your visit?
Yes
Is this business handicap-accessible?
Absolutely
by Mary VC xxx.xxx.12.101
June 05, 2014
Did you feel safe in this provider's care?
Mostly
Would you refer this provider to a family or friend?
Probably
Are you going to visit this provider again?
Probably yes
Would you recommend this podiatrist to others?
Yes
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
by Anonymous xxx.xxx.6.107
May 12, 2014
Did the waiting room smell clean?
Yes
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
Does this podiatrist use current and safe equipment?
Yes
Were the staff members able to answer your questions?
Yes
Did this provider's staff seem to respect him/her?
Somewhat
by Anonymous xxx.xxx.78.219
May 01, 2014
Does this podiatrist use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider compassionate to you and your situation?
Yes
Would you recommend this podiatrist to others?
I Already Have
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
Did you feel that your visit with the provider was time well spent?
Mostly yes
by Anonymous xxx.xxx.72.25
March 21, 2014
Was this provider's office too loud?
No, it wasn't too loud
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.97.13
January 16, 2014
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.169.255
November 05, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.3.223
October 10, 2013
It appears as if most people simply use the draft review. Not so good.

While I've had satisfactory care from this provider - things like having carpeting in rooms where operations take place really makes me wonder.

I also found it impossible to talk to Dr Sussman via phone. It appears that the only way to speak with him is to schedule an appointment.
by anonymous xxx.xxx.112.2
September 27, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by jms xxx.xxx.22.3
September 19, 2013
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