Directory > Providers > Eye Care > Pediatric Ophthalmologist > NJ > Fair Lawn > Jay M Bernstein, MD > Reviews

Jay M Bernstein, MD

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Jay M Bernstein, MD
(41 Reviews)
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25-15 FAIR LAWN AVE FAIR LAWN, NJ 07410
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Consumer Feedback

(41 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Good doctor. Terrible staff. Staff is rude, scheduling an appointment is more difficult than getting an audience with the pope. Waited for months for an appointment in the Fair Lawn office; due to a death in the family (the funeral is on the same day as the appointment) we asked to change the appointment. The answer of the staff was they could move the appointment one hour later due to a "sudden cancelation", and that we had to take that appointment or nothing. We even asked to go to the Cedar Knolls office; again the same rude response: take an hour later or you get nothing. I am dropping this doctor as soon as I can find a new one. Not worth suffering the staff.
by Anonymous xxx.xxx.86.5
October 06, 2015
Great Doctor, Great Surgeon
by Patricia Miltner xxx.xxx.151.111
January 04, 2015
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider friendly?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider's staff friendly?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Probably yes
by Anonymous xxx.xxx.237.17
November 17, 2014
Did this provider answer all of your questions?
No, I left confused and frustrated
Were the waiting room chairs comfortable at this eye care office?
They were average
Was this provider's staff friendly?
No, they were rude
Was this provider friendly?
Not at all
Is this provider willing to pursue advice from other providers when necessary?
No
by Anonymous xxx.xxx.54.132
November 15, 2014
Was this provider friendly?
Yes
Was this provider's staff friendly?
Yes
Would you recommend this provider to others?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
by Anonymous xxx.xxx.236.146
May 14, 2014
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Does this provider answer the phone in a reasonable time when you call?
Mostly
Would you recommend this provider to others?
Yes
Does this pediatric opthalmologist use current and safe equipment?
Yes
by Anonymous xxx.xxx.9.130
March 26, 2014
Would you recommend this provider to others?
Yes
Does the provider's staff try to be helpful?
Yes
Does this pediatric opthalmologist use current and safe equipment?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous xxx.xxx.46.204
February 20, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider have reasonable prices?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.212.107
January 15, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.198.204
September 30, 2013
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.189.150
July 07, 2013
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Map and Directions
25-15 FAIR LAWN AVE, FAIR LAWN, NJ 07410