Directory > Providers > Eye Care > Pediatric Ophthalmologist > NJ > Fair Lawn > Jay M Bernstein, MD > Reviews

Jay M Bernstein, MD

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Jay M Bernstein, MD
(41 Reviews)
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25-15 FAIR LAWN AVE FAIR LAWN, NJ 07410
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Consumer Feedback

(41 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Were you able to relax during your appointment?
Yes, I was completely at ease
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
September 28, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider offer flexible appointment times?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
September 19, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
September 14, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
September 12, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's staff friendly?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
August 29, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's staff friendly?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
July 19, 2011
Dr. Bernstein is a true professional and is excellent in making his little patients comfortable in what can be an overwhelming experience for a child. My son started seeing Dr. Bernstein last year and has had about 5 follow-up visits - each time, my son remembers him as "the cool doctor". We remember him as the caring professional that is extremely thorough and never rushes us out the door.
by Anonymous
May 12, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
May 10, 2011
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Would you refer this provider to a family or friend?
No, I wasn't impressed
Does this provider remember you by name?
No, and they don't make an effort to even try
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous
April 07, 2011
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Was this provider's office easy to locate?
I got lost, but eventually found it
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
March 30, 2011
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Map and Directions
25-15 FAIR LAWN AVE, FAIR LAWN, NJ 07410