Ernest Hook, DPM

Ernest Hook, DPM
1580 Creekside Dr Suite 110 Folsom, CA 95630
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Consumer Feedback

(57 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
He fit me in due to my injury being urgent and provided excellent care and attention. He has treated me in the past and always with excellent outcomes.
by Krisser xxx.xxx.83.202
October 18, 2015
Great doctor. Listens to his patients. Good bedside manor. He is realistic with his procedures and medicines. Uses many natural cures.
by Ruthie Stevens xxx.xxx.189.136
May 20, 2015
I have had two bunionectomy's and austiotomy's (sp) by him two years apart from eachother. Everything went as he said, recovery time was quicker than he had planned and he was always available for my calls at all hours to make sure everything was ok. I highly recommend him to anyone seeking care for their feet!
by Schanrock xxx.xxx.250.170
January 24, 2014
Was this provider's staff friendly?
Yes
Was it easy to make an appointment with this provider?
Yes
Did they follow up with you after your appointment?
Yes.
Was this provider late to your appointments?
No, they were on time
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.65.129
November 15, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Are you going to visit this provider again?
Sure
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.185.245
November 05, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.136.110
October 09, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider have reasonable prices?
Yes
Does this provider give unbiased advice?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.248.39
October 01, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by suzanne xxx.xxx.199.218
August 01, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.116.29
July 30, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.28.231
June 28, 2013
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