Stephen M Oates, DDS

Stephen M Oates, DDS
9194 Red Branch Rd # A Columbia, MD 21044
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
5 star average for Recommended
I have been going to Dr. Oates for 30 years. Took my sons to him after having a bad experience with a "pediatric" dentist. They like him too! His assistant, Kendra, is very efficient and friendly. His wife, Susan, sometimes takes one of our appointments so we can be taken care of simultaneously. We're very pleased with all of them and trust them implicitly.
by JBK xxx.xxx.184.66
November 06, 2015
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you experience any unnecessary pain while your teeth were cleaned?
No
by Anonymous
October 24, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Was the toothpaste used during your cleaning enjoyable?
Yes
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
October 09, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
August 03, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Did you feel safe in this provider's care?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
June 15, 2011
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They always make sure to return my phone call as soon as possible. They've never left me waiting.
by Jacki
March 30, 2011
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