Kurt Pierce, DDS, MS

Kurt Pierce, DDS, MS
604 Solarex Ct # 209 Frederick, MD 21701
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
I have had my 3 children receive orthodontic care from Dr. Pierce and they all turned out great. The plan of treatment matched what was explained to us upfront and so did the cost. I found that it was very easy to change appointments, even last minute, as my schedule can be unpredictable. I feel like a friend or family member with the office staff and Dr Pierce and would recommend getting treatment here. My children did not always do what they were supposed to do and we were frequently coming back to have a bracket reattached or wire replaced. I was pleasantly surprised how the office accepted and corrected these problems. They would talk to my children about it but I never felt they were rude or intimidating to me or my children.
by PeteC
November 11, 2011
I came in as I needed a new orthodontist to resume care as it was no longer convienient to continue going to my previous orthodontist. I liked Dr Pierce's office immediately as both he and his staff were warm and friendly and instantly put me at ease. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They took the time to explain in detail plenty of techniques I could practice at home to prevent problems with my retainer. Dr Pierce was by far one of the best I've ever seen in their field. It was obvious that he has been exceeding his clients' expectations for many years. Dr Pierce and his staff were so happy to answer each and every question I had. They also encouraged me to call if I need any more answers to questions I may have in the future.
by Sonya
October 26, 2011
I have had two children in orthodontic care for the past two years. My children and I have had nothing but a positive experience. Dr. Pierce and his staff are great and my children were very comfortable with them. Easy to schedule appointments at a time convenient for me.
by Angela B.
October 11, 2011
Was this dentist's staff friendly?
Not Really
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
August 04, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Was this provider's office too cold?
No, it was fine
by Anonymous
May 18, 2011
I saw Dr. Pierce for "TMJ" services in August of 2009. After telling me that there wouldn't be any problems filing a claim through my insurance, I have found that it has been anything but that. The insurance company isn't the problem, though; it's the fact that he is incompetent and cannot fill out the proper form or fill in the proper codes or dates correctly. Almost 11 months later, I still have not received the proper claim forms that need to be filled out by him in order to submit to my insurance company. His services are outrageous and after 5 months of mistreatment, I saw another doctor who informed me that he overcharged me for all of my service and was not actually helping my problem. After seeing another dentist for 5 visits, my problem was fixed in less than $1000. He charged me a total of $4750 for 5 months of bad service. DO NOT GO TO THIS ORTHODONTIST!! He is a rip-off and very unprofessional!
by teacher41
July 02, 2010
Rude, arrogant, pompous, condescending…just a few adjectives to describe this jerk. We left his care after almost two years. He is a complete control freak who appears to enjoy trying to make mothers feel inferior and stupid in front of their children. My child has had an additional two years of braces to correct and complete what he started. Take it from us; don’t even waste your time with him.
by unhappymom
June 28, 2010
Dr. Pierce is rude, intimidating, moody, and has terrible bed side manners. He instills the fear factor to get you to begin treatment with him immediately. During our first meeting he stressed the problems my children had with their teeth. He said if the problems are not fixed, then they will have TMJ or other serious issues. After 18+ months, one of my children still has a pronounced overbite and he refuses to acknowledge my child has an overbite. When questioned about the overbite, he becomes offended and asks if we have a medical degree in Orthodontics.

His billing practice is questionable and therefore would not trust him. If your employer happens to change insurance in the middle of the treatment, then Dr. Pierce will not abide by the original contract and will milk more money out of you even if the insurance benefits are identical between the first insurance and second. DON'T WASTE YOUR MONEY WITH HIM!!
by Coco129
November 23, 2009
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