Samuel E D'onofrio, O.D.

Samuel E D'onofrio, O.D.
542 Locust Street Jeannette, PA 15644
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Consumer Feedback

(65 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this Provider let you know upfront what the approximate cost of the services would be?
Yes
Does this provider welcome questions?
Absolutely
Was this provider's office clean?
Totally yes
by Anonymous xxx.xxx.35.25
October 27, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Do you feel like this provider's office is well staffed?
Definitely
Does this provider answer the phone in a reasonable time when you call?
Mostly
Does the provider's staff maintain a professional appearance?
Definitely yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.117.153
July 23, 2014
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.215.145
July 03, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Did this Provider let you know upfront what the approximate cost of the services would be?
Yes
Was this provider's staff friendly?
Yes
Would you recommend this provider to someone who asks for a referral?
Yes
Does this provider have a good professional reputation within your community?
Definitely
by Anonymous xxx.xxx.5.68
May 30, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Was the office accommodating when booking an appointment?
Very good
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider helpful about using your insurance coverage?
Absolutely yes
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.206.143
March 25, 2014
Was this provider friendly?
Extremely Friendly
Does this provider take that extra step to make you feel special?
Absolutely
Were the waiting room chairs comfortable at this eye care office?
Yes
Did you feel that your waiting time was acceptable?
Absolutely
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.5.11
March 11, 2014
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.144.33
March 10, 2014
Did this provider prominently display their diplomas or business license?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous xxx.xxx.249.251
December 13, 2013
Was it easy to make an appointment with this provider?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were you able to relax during your appointment?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.5.68
October 11, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.239.244
August 13, 2013
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