Samuel E D'onofrio, O.D.

Samuel E D'onofrio, O.D.
542 Locust Street Jeannette, PA 15644
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Consumer Feedback

(65 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Were you able to relax during your appointment?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
February 29, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
February 27, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
January 31, 2012
Would you recommend this provider to others?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
January 30, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the waiting room chairs comfortable at this eye care office?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
January 26, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
January 15, 2012
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment.
by Anonymous
January 05, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
December 30, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider use current and safe equipment?
Yes
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
December 26, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Are you going to visit this provider again?
Without a doubt!
Does this provider give unbiased advice?
Yes
by Anonymous
December 07, 2011
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