Does this provider promptly return your phone calls?
                        
                        
                            Not really. I usually have to wait a long time
                        
                        
                            Does this provider have helpful information available online?
                        
                        
                            No, just a basic listings page
                        
                        
                            Did this provider prominently display their diplomas or business license?
                        
                        
                            Absolutely not! I don't think they have one!