Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Yes, I was greeted when I walked in
                        
                        
                            Does this provider give unbiased advice?
                        
                        
                            Yes
                        
                        
                            Did this animal hospital use current and safe equipment?
                        
                        
                            Yes
                        
                        
                            Did this provider wear an obnoxious cologne?
                        
                        
                            No, they didn't wear any cologne
                        
                        
                            Does this provider maintain a professional appearance?
                        
                        
                            Yes, he/she looked very professional