Was it easy to make an appointment with this provider?
                        
                        
                            Yes
                        
                        
                            Did you have to wait long after you arrived for your appointment?
                        
                        
                            Yes, I had to wait quite a while
                        
                        
                            Did this provider ever dismiss your concerns as unimportant?
                        
                        
                            Never, they go out of their way to address every concern of mine immediately
                        
                        
                            Did this provider leave you unattended for an extended period of time?
                        
                        
                            I was left alone for a while, but it wasn't too long
                        
                        
                            Did this provider prominently display their diplomas or business license?
                        
                        
                            Yes