Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.