Did this provider promise services he/she couldn't provide?
                        
                        
                            No, they were able to provide everything they said they would
                        
                        
                            Does this radiologist offer flexible appointment times?
                        
                        
                            Somewhat, but it's still difficult to get an appointment
                        
                        
                            Were you able to relax during your appointment?
                        
                        
                            Yes, I was completely at ease
                        
                        
                            Did this provider ever dismiss your concerns as unimportant?
                        
                        
                            No, they take every concern of mine seriously
                        
                        
                            Does this provider always put the customer first?
                        
                        
                            Yes, they always put customers first