CHARLES GOODWIN, D.C.,L.AC

CHARLES GOODWIN, D.C.,L.AC
111 DAKOTA AVE STE 2 SANTA CRUZ, CA 95060
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Charlie and his crew are the greatest! Very personable, thorough, compassionate and they know their stuff! I have been treated by this office of pros for over thirty years and I would, unqualified, recommend them to anyone needing chiropractic, massage, or acupuncture care.
by Sunshine xxx.xxx.216.98
January 14, 2015
Did you experience excessive stiffness after visiting this chiropractor?
No
Did you feel that your visit with the provider was time well spent?
Absolutely yes
How would you compare this provider to others in his/her field that you have visited?
Better
Does this provider have a good professional reputation within your community?
Definitely
Were the restrooms clean at this provider's office?
Absolutely
by Anonymous xxx.xxx.92.5
August 17, 2014
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider late to your appointments?
No, they were on time
Did you experience unnecessary pain during your visit?
No
Did this provider exaggerate his/her or abilities?
No, I got what was promised
by Anonymous xxx.xxx.164.207
August 02, 2013
by Anonymous xxx.xxx.244.84
July 03, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider late to your appointments?
No, they were on time
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Bruce xxx.xxx.34.54
June 25, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.162.25
June 10, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.128.63
April 17, 2013
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider remember you and your circumstances at every appointment?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.247.75
February 13, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you leave the office feeling satisfied with your visit?
Yes
Would you recommend this chiropractor to others?
I Already Have
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.182.229
December 26, 2012
Does this provider offer flexible appointment times?
Yes
Was this provider's office easy to locate?
Fairly Easy
After your appointment with this chiropractor, were you still skeptical that the treatment would be effective?
No, I was very hopeful when I left
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Sharon Sweet xxx.xxx.27.100
November 08, 2012
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