Bradley Why, FPMHNP-BC

Bradley Why, FPMHNP-BC
Bancroft Behavioral Health, Inc. 5610 Kirkwood Highway Wilmington, DE 19808
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Consumer Feedback

(34 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.75.250
November 22, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider late to your appointments?
No, they were on time
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this psychiatrist's office clean?
Yes everything was neat and sterile
by Elizabeth xxx.xxx.254.12
October 03, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.174.143
August 19, 2013
Is this psychiatrist easy to reach in an emergency?
Absolutely! I can always count on them
Did this psychiatrist use excessive foul language?
No
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this psychiatrist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.178.121
July 16, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.77.7
July 14, 2013
Were the waiting room chairs comfortable at this psychiatrist's office?
Yes
Did this psychiatrist give you undivided attention?
Definitely! They made an extra effort to make me feel special
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this psychiatrist's staff friendly?
Yes, they went above and beyond
Does this psychiatrist offer flexible appointment times?
Yes
by Anonymous xxx.xxx.240.207
June 04, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this psychiatrist offer flexible appointment times?
Absolutely! I never have a problem!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.199.189
May 09, 2013
Bradely Why is thoughtful, considerate, compassionate, and relatable. He takes time to understand children and he understands the medications. He listens and doesn't crank out generic solutions. He might not give the parent what they think they want, but I find he knows what is needed. Medications are tricky. Medications are NOT the total solution. Other interventions are needed at home, such as REAL diet and exercise programs. These are not generic solutions, they are very real and impacting issues that must be addressed BEFORE medication can be effective. The office has a small staff and it does requires effort to pick up the phone and call a couple of times. I hope this is enough deterrent to keep away the do-nothing whiners who want a magic pill while helping the people who truly want to make the effort in their health and are looking for sound advice and excellent care.
by MS Kirby xxx.xxx.142.96
March 13, 2013
I, too, have to completely disagree with the negative comments left by disgruntled patients. I am relatively new to Mr. Why's practice but have been to several other practices in this area for years. I found him to be incredibly compassionate to all of his patients and even going above and beyond to make them feel listened to and cared about. Now, he doesn't put up with shenanigans. I have witness him politely, yet firmly, standing up for his staff when a female patient was being really mean to them. The girls up front take a lot of abuse from people and do a great job at maintaining their cool. I have had to wait sometimes to be seen but that is because Mr. Why gets some patients who are going through something really hard. I have have had some really rough days and he just listened and didn't push me out. I understand people being upset by this but it's a really small practice. Plus, the first time they waived it for me. Bottom line, Mr. Why and his staff are great.
by MD xxx.xxx.221.203
February 28, 2013
I was highly impressed with their staff. The office is was very busy, during my recent visit and the ladies were extremely helpful and polite to me, the other patients in the office and to anyone who called into the office. I've always had a pleasant experience dealing with Dr. Why's office, whether it was in person, or over the phone. Dr. Why always makes me feel comfortable and I believe he truly listens to my concerns. With all the questions that I always seem to have, Dr. Why and his staff have always been patient and very accommodating, when it came to responding to my inquiries. I would definitely recommend Dr. Why and his practice to anyone seeking a compassionate doctor, who makes their patients feel like they matter.
by Christine xxx.xxx.159.100
January 21, 2013
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