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Kaiser Permanente Health Care Program - Highline Center Mental Health Office

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Kaiser Permanente Health Care Program - Highline Center Mental Health Office
Kaiser Permanente Health Care Program - Highline Center Mental Health Office
(11 Reviews)
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10350 East Dakota Avenue Aurora, CO 80010
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2 star average for Recommended
Quick service, competent, caring professionals.
by Nik Nikkel xxx.xxx.246.24
December 01, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you leave feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.9.26
November 13, 2013
Previous reviewer “truthteller” is spot on; these people are UNETHICAL and HARMFUL. I had originally been referred to Highline, because of anxiety (which is another Kaiser nightmare story—long story short, my physician diagnosed me as having anxiety which was causing IBS (after refusing to run any tests or referring me to a gastroenterologist)… went to a doctor outside of Kaiser, who discovered the opposite. I was having a bad allergic reaction to antibiotics—and the stress of not receiving treatment was causing crippling anxiety). The first counselor that I saw was Olyk Salas. She signed me up for their intensive outpatient program (IOP), without even explaining to me what it was. I asked if it was a type of group therapy, and she replied with: “don’t worry – there will be people worse off than you there.” I felt as though she was unprofessional and requested a transfer to another counselor/therapist. When she learned of this, she called my cellphone and told me that I had “a lot of issues”, no one else would be willing to take my case, and I would lose my health insurance. I went to IOP without any positive results. When I refused to go any longer, the psychiatrist Jean Milofsky, forced me to go to Bridge House (an inpatient halfway house)—despite the crisis team reviewing me and concluding I had no reason to go there. I went to Bridge House, where I was released shortly, because I did not belong there. If you are able, DO NOT go to this clinic and always, always, always ask for a second opinion.
by Anonymous xxx.xxx.211.50
April 12, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.140.246
September 05, 2012
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.229.187
July 20, 2012
Joe Barfoot is a blatant misogynist. I came for a referral for my children. He wrote a defamatory assessment of me (when I was not the client) in both children's records, the kids told me he was groggy and inappropriate with them. The administration took 6 months to respond to my concerns and still will not give us the necessary referral. These are very dangerous clinicians, incompetent and unwise. Stay away!!!! I was a therapist for thirty years, these people are unethical and harmful.
by truthteller xxx.xxx.8.4
June 12, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
December 09, 2011
This provider has helpful information available online, but its hard to find. I wish they had more of an online presence. I didn't have to wait at all after I arrived for my appointment. It was pretty hard to find the building, but I eventually found it. I was late because of this and they still kept my appointment which is a big deal..

I wish there were more facilities with Therapists available throughout the metro area.. This is very hard to get to.
by Garrett Covington
November 28, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider have helpful information available online?
Yes
Did this counselor provide a comfortable chair for you during the session?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
November 28, 2011
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by michelle
October 03, 2011
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Map and Directions
10350 East Dakota Avenue, Aurora, CO 80010