Debbie Dickson, LISW-S

Debbie Dickson, LISW-S
Debbie E Dickson Counseling, Inc 905 A River Road Granville, OH 43023
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Recommended
3.5 star average for Recommended
Value
4 star average for Value
I have taken my son to 3 appointments with Debbie from September 2015 til today 12/22/15. I confirmed BEFORE taking my son that they were in network and was advised by Tammy(assistant) that there was no co pay. I just received a text appointment reminder for our December appointment and a "Reminder" that I owe $137. I questioned both Tammy and Debbie. I have yet to receive an apology. Neither have assumed any responsibility for not informing me my insurance WASN'T in fact covering the costs of these appointments.. but I also haven't received a bill or statement or any notification what so ever to advise me there were any charges for any of these appointments. This is very poor customer service and not professional at all. I wouldn't recommend Debbie Dixon Counseling to anyone.
by Cande S. xxx.xxx.43.82
December 22, 2015
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this counselor provide a comfortable chair for you during the session?
Yes
Did this provider have reasonable prices?
Yes
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this counselor answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.105.70
September 12, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you experience unnecessary pain during your visit?
No
Did you leave feeling satisfied with your visit?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous xxx.xxx.41.53
July 08, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you feel safe in this provider's care?
Yes
Are you going to visit this provider again?
Sure
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.15.218
June 06, 2013
Was untruthful., charged me for appts that were at the time cancelled., however after speaking with the mother of the child...they tried to charge me for the court cost and cancelled appts...not trust worthy and I reported them to our ins.company to have them removed from our in network. Extremely upset that the counselor Amanda did not do what she was ask., she said..all I can do is help the child with tranferring from one place to another., I said, I am the grandmother and Im 53...I know my grandson..I can do that...so she sided with the mother...and tried endlessly to charge unwarranted charges for court cost by the mother and cancelled appts...dont trust them.
by concerned grandmother
December 22, 2011
Was the waiting area spacious?
No, but I can always find a seat
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
October 16, 2011
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