The staff was unfriendly and rude. They were very cold and made no effort at all to welcome me or make me feel comfortable. I was somewhat uneasy during my appointment. I was never able to fully relax. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. They barely had any magazines to choose from, and the ones that were available weren't very interesting.