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Stone Creek Psychotherapy and Wellness Center

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Stone Creek Psychotherapy and Wellness Center
Stone Creek Psychotherapy and Wellness Center
(6 Reviews)
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20915 Kingsland Boulevard Katy, TX 77450
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
I was taking my daughter to this facility for 1 and 1/2 years and her emotional conditioned only worsened. Eventually I had to seek treatment from other providers who indicated to me that
y daughter's conditioned worsened in part as a result of improperly diagnosed ADD and counseling appointments which were misappropriately managed. When I addressed this issue, as well as the issue of my daughters emotional safety, they were very quick to tell me that I was at fault as well as turn my small account balance over to a colledction agency. I have spent thousands of dollars there in order to try and help my daughter. I will never use their services again. And would tell anyone else who is looking for a psychology center who is family oriented and not money oriented to find a different place. The owner was downright ruthless with me.
by Lyn xxx.xxx.130.196
July 03, 2014
The background music was lovely. It was clearly chosen to soothe. Perfect volume and it really helped me relax. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. What a great group of people to work with! The staff was sharp, knowledgeable and helpful. I wish other offices trained their staff as well as these are! I felt like my needs were mostly met, but they didn't make any extra effort. During my appointments, their attention is always completely on me. They always listen very intently, and have never done anything to make me feel like they weren't paying attention or didn't care.
The only complaint that I have (and I feel that it was something extremely important) was the fact that after the evaluations, there was no plan of action presented. As a parent of ADHD children, neither one of them were going to follow up on their own. They were both very happy with the evaluation times and would've been completely receptive to a set plan. Because there was no plan introduced, they don't see why they should make an appointment and return for further assistance. This makes me sad because I do believe the staff are friendly, knowledgeable, and willing to work with kids who need assistance.
by Anonymous xxx.xxx.113.50
May 03, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.70.95
April 14, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
February 28, 2012
Was this psychologist late to your appointments?
No, they were on time
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
August 13, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider offer flexible appointment times?
Yes
by Anonymous
May 27, 2011
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Map and Directions
20915 Kingsland Boulevard, Katy, TX 77450