Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name