Frye Regional Medical Center Behavioral Healthcare - at South Campus, All Services

Frye Regional Medical Center Behavioral Healthcare - at South Campus, All Services
Frye Regional Medical Center Behavioral Healthcare - at South Campus, All Services 1 3rd Avenue Northwest Hickory, NC 28601
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Consumer Feedback

(6 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Staff
1 star average for Staff
Recommended
1.5 star average for Recommended
Expertise
2 star average for Expertise
Are you going to visit this provider again?
Probably not
Is this provider willing to pursue advice from other providers when necessary?
Probably not
Was the waiting area spacious enough?
Not really
Did your provider ask holistic type questions and comment about aspects of care that might affect you outside of their specialty?
This is not the office to come to for help beyond the basic.
Was this provider compassionate to you and your situation?
Not really
by Anonymous xxx.xxx.53.68
September 26, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
by Anonymous xxx.xxx.55.214
April 02, 2013
Would you refer this psychologist to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.97.34
March 19, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider treat every client equally?
No, they definitely favor certain clients
How would you compare this psychologist to others in his/her field that you have visited?
The worst I have seen
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by Anonymous
January 29, 2012
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this psychologist's office clean?
It could have used some cleaning
Was this provider's office easy to locate?
Fairly Easy
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous
January 18, 2012
Would you recommend this provider to others?
Absolutely Not
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
by Anonymous
March 18, 2011
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