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Beaumont Behavioral Health PSC

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Beaumont Behavioral Health PSC
Beaumont Behavioral Health PSC
(18 Reviews)
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1030 Monarch St Lexington, KY 40513
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
1.5 star average for Value
My old doctor there was incredibly lax about following KASPAR drug screening protocol. It worked in my favor as she assumed I couldn't possibly be a drug user (even though I smoked plenty of marijuana) but it was also kind of disconcerting to see that a person at her level used her own subjective judgment to determine whether or not clients needed to be screened, especially since she judged me incorrectly. Right before she left for another job in a different state, she was frantically trying to squeeze in drug screens on all of her clients "in case her files got audited." She wrote me my prescriptions without having me take a test first, and didn't even look at my results (which were positive for THC) the next month-- she just wrote me my prescriptions again and told me she was leaving. I'm now going to a different doctor somewhere else who is much more stringent about these tests, and I will no longer be using marijuana because of this. I'm actually kind of relieved to have a doctor who cares about following the law, even if it means changing my habits. It's time anyway, and I needed that external motivation to do so.
by LB Girl xxx.xxx.196.226
February 02, 2015
Avoid this place at all costs. As the previous post stated they are only concerned about the money - if your established patient and miss the appointment they will charge you regardless of the reason. They provide 15 minutes of actual discussion before medicating you and then require you to come in regularly for refills not annually bimonthly. And don't call if you have problems with your medication or lack there of they don't respond - your left to deal with your issues on your own. This place should not be in business and allowed to treat people with mental health issues.
by Pissed Off xxx.xxx.119.67
January 20, 2015
Do not entrust your loved ones to this facility for care. Biggest mistake I ever made. My 14 year old daughter was referred to Martha Pearson. After about a 15 minute interview it was recommended that she be started on an anti seizure medication for mood disorder, this medication must be slowly increased to suggested dosage, due to serious side effects. We live 2 hours away and had to reschedule an appointment a few weeks out, on the phone I was told no problem they would call in refill for her to get her by till said appointment, I then receive a call when she is down to 1 pill saying they could not call in refill, that it appeared that she was non compliant, she had taken this medication every night I had pill bottle to show quantity of pills that matched perfectly, they didn't even know what scripts that had been written. to make a long story short, this is a non caring, unprofessional office that is only interested in monetary gain. Side effects of a seizure are possible if this medication is abruptly stopped. It took a 30 minute on hold phone call to get them to even call in enough medication to taper her off, without regard to her well being. The only reason there is a one star rating is because I couldn't post this without it.
by donna xxx.xxx.61.24
November 25, 2014
Was the office accommodating when booking an appointment?
No
Is this psychologist easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Was this provider thorough in discussing the risks and benefits of your treatment options?
No
Was the waiting area spacious enough?
Not at all
Was it easy to find parking at this psychologist's office?
No, I had to pay for parking!
by Anonymous xxx.xxx.246.186
November 03, 2014
should have given zero, but can't. All about the money. They don't even see people for the required amount of time.
by movin' on xxx.xxx.205.219
October 20, 2014
Is this psychologist easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by DWLex xxx.xxx.125.71
June 20, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this psychologist promptly return your phone calls?
Not really. I usually have to wait a long time
by kjm xxx.xxx.11.31
March 20, 2013
I was extremely pleased with the level of service I received. All the staff from the office to the psychiatrist were very courteous, thoughtful and efficient. The doctor never made me feel like he wasn't listening and he asked thoughtful questions that made me think. I will be going back and I absolutely recommend this group.
by Mimi0730 xxx.xxx.196.176
February 13, 2013
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did this psychologist have reasonable prices?
No, it was expensive.
Does this provider treat every client equally?
No, they definitely favor certain clients
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by let down in lex xxx.xxx.129.121
January 08, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this psychologist have an entertaining selection of waiting room magazines?
Yes
Are you going to visit this provider again?
Without a doubt!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by El xxx.xxx.49.115
November 28, 2012
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Map and Directions
1030 Monarch St, Lexington, KY 40513