Dr. Jeffery Dormu, DO

Dr. Jeffery Dormu, DO
Minimally Invasive Vascular Center 8730 Cherry Lane Suite 10 Laurel, MD 20707
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Very good
by Tyrone xxx.xxx.200.15
July 20, 2014
Dr. Dormu is maybe the worst doctor I have ever been to, and that is saying something, as I have been a patient in the PG Hospital emergency room. I have never been motivated to write a review about a doctor before, but I just have to warn other people. I liked him through my first couple of visits, but then I came to believe that his work is sloppy, he is just after my money, is a liar, and will not admit when he or his office have done something wrong, even if it is painfully obvious, and no matter how detrimental this all might be to my health. Let me explain:
1. I have varicose veins in my legs, and he convinced me that the clear choice was that I needed to have laser ablation therapy on my legs. He did not suggest that I first just try to wear compression stockings without having the surgery, because he said that compression stockings just prevent the veins from getting worse and do not actually make them better, which after the surgery I learned was incorrect; compression stockings can make your legs feel better. He told me that my veins would get worse and cause ulcers if I did not have the surgery, which I later learned may happen or not, and I don't need to have the surgery at my young age of 34 for this purpose. And he told me that the discomfort after the surgery would be minimal, and the other veins would easily compensate, but I continue to have discomfort over 5 weeks later. I wish I had not had the surgery.
2. My surgery was supposed to be at 10AM, and I have Bible study at 1PM, and I had to drive 1/2 hour to get there. I asked if that was a problem, and he said I didn't need to worry about it, and that I wouldn't need anyone to drive me home. Fortunately, my wife pressured me to let her drive me and to change the time of my bible study just in case, as I didn't get out of the surgery until 12:36, and I certainly did not feel well enough to drive right away. When I mentioned this to him, he said that was not the case with most patients. Well, it is at least the case with some, and he should take a more precautionary stance. But he would not admit to having given me incorrect instructions; he just keeps soldiering ahead in his wrongheaded ways.
3. Dr. Dormu convinced me to buy compression stockings through him, saying that he would make sure they fit me the best, better than I could get elsewhere. My compression stockings did not come in until over a week after I had the surgery (about a month after I ordered them), and everything I have read says that you should wear compression stockings for at least a week after the surgery to aid in healing. This certainly contributed to the fact that I still have discomfort.
4. When my compression stockings did come in, they were the wrong size. I showed him how the heel was back up around my ankle. He said that was normal - the size is not exact. But I thought he would give me the best fit! And how is it compressing fully if there is a little air pocket around my ankle. They also came up well above my knee, even though they were only supposed to be knee high stockings. He said they must have just sent the wrong ones, so he ordered me another pair.
5. I noticed on the stockings that it said they were extra large. I called up the office to tell the secretary that I am not an extra large person; I think I should have a smaller size. She said they are not extra large, they are size D.
6. I went back to get the new compression stockings, tried them on, and saw that they were exactly the same. I realized it says size D on the box, but XL on the inside packaging and the stocking itself. The secretary did not know that D and XL are the same thing, or else I might have gotten the right stockings. I saw Dr. Dormu in the office and complained, and he had me go into an examination room to look at them. He said you are supposed to fold them down if they are too long. But they were so long that if I folded them down, they went all the way back down to my ankle. How is that the best fit? They would look funny and make my legs really hot in the summer.
7. So I went to a medical supply store to get fitted for their compression stockings. I got a size M, not XL, and they fit perfectly. I just need to fold them down a little at the top, and the ankle actually fits at the ankle. Furthermore, they look and feel like men's dress socks, whereas the only ones Dr. Dormu sells are like pantyhose. So much for his stockings being the best fit, the best size, or the best stockings.
8. I went to a new doctor, Dr. Cameron Akbari, who is much better, and does not push me to have surgery.
9. I called up Dr. Dormu's office twice to ask for my money back for my compression stockings, as they ordered me the wrong size twice and were completely responsible for the mistake. The same secretary that didn't know that D and XL are the same thing continued to maintain they had gotten me the right size. I explained that I had gotten a size M somewhere else, and it was correct. She said, "Did you open up the stockings from us and put them on?" I said, "yes." She said, "then we can't give you your money back."

What other business does not hold itself accountable at all when they are completely responsible for harm they cause the customer? I opened the compression stockings because their office told me repeatedly they had ordered the right size. And I trusted them. Guess I learned my lesson. I would not trust one thing Dr. Dormu or anyone in his office says.
I have since learned that there is a business of doctors trying to get you to have surgery when you don't really need it so that they can make money. That's what Dr. Dormu does. I have one compliment for him - he's a good salesman. Maybe he should go sell used cars.
by Rev. Brian Adams xxx.xxx.62.211
May 09, 2014
They were very knowledgable and helpful. I have been to other Vascular Surgeons and was never given this much information. The staff even knew a lot. I am so grateful for them.
by j. jackson xxx.xxx.120.112
March 18, 2014
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider treat every client equally?
Sometimes, but not all the time
Did this vascular surgeon use excessive foul language?
Somewhat. It was a little excessive.
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this provider's office too cold?
No, it was fine
by Tjones xxx.xxx.209.56
November 13, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was it easy to make an appointment with this vascular surgeon?
Yes! It was effortless!
by Anonymous xxx.xxx.36.66
September 20, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.190.65
July 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.89.218
May 30, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this vascular surgeon remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
December 05, 2011
Their staff was so warm and respectful. They made an extra effort to help me with anything I needed. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They always return my phone calls within the same day. I've never had to wait more than 24 hours. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.
by C Holloway
October 28, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this vascular surgeon have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
September 19, 2011
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