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Tracie Todd, MSN, PMHNP-BC

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Tracie Todd, MSN, PMHNP-BC
Tracie Todd, PMHNP
(7 Reviews)
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394 W. Main Street Suite A21 Hendersonville, TN 37075
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Expertise
4 star average for Expertise
great visit...and receptionist Cara, I believe was key to my visit going smoothly!
by Monty xxx.xxx.168.134
June 01, 2015
Tracie and her office manager have always made me feel as if I were the only patient. She definitely is not the stereotypical therapist. She is very easy to talk to, and has never made me feel bad about mistakes I have made- which have been plenty. She is open to conversation, and doesn't mind breaking things down into terms I can understand. I was leery about seeing a therapist, but after seeing Tracie- I don't know what I'd do without her. I would recommend her to anyone & everyone.
by Dixie xxx.xxx.106.124
April 08, 2014
FLAKEAZOID!!! I was so excited at first to see Tracie Todd at first. She For the first time, I felt I was heard and listened to and was in a very bad shape at the time.Tracie seemed warm and compassionate and extremely knowledgeable; and at the time I did not have insurance so her sliding scale seemed awesome. However; much to my disappointment she simply vanished into thin air when I needed her most. She got me started on a great plan but you have to check in every couple weeks for refills which would be fine but if you can't even get a hold of your provider to make a follow up appointment or get a call back for questions than what the heck are you supposed to do?!! that can be extremely dangerous and devastating if you're in tight bind. I tried calling her office which vm cut me off or would get fax tone. Tried to reach her by other phone numbers she gave me and text but never received a response, and same goes for email. This was absolutely unacceptable! in my estimation her behaviour is completely unprofessional and cold hearted not to even give me a reply to say she couldn't help me or why she was so hard to get a hold of, or an apology, NOTHING!! It was so stressful trying to scurry to find other help in order to pick up the pieces that she just dropped like a hot potato! I've been to many specialists and never in my life has anyone just vanished without any explanation whatsoever. Plus, she held some of my very personal & private information including my financial info. which happened to undergo some identity fraud shortly thereafter. I'm not saying she was responsible but what the heck is one supposed to think when a person you trust to be professional just drops off the face of the earth with all your information. I expressed my concern to the M.D. she works under Dr. Murray & he was extremely prompt, courteous, & apologetic for her. It's unfortunate that he had to be the one to excuse her poor behavior. It's too bad he is no longer in the Nashville area otherwise I would just go to him. So, Please save yourself your money, time, gas, and energy. She is a total flake! I would not say that had I not been treated like a disposable wad of paper in my greatest time of need. Really too bad. What a let down. :(
by anonymous xxx.xxx.249.40
August 27, 2013
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office clean?
It could have used some cleaning
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous xxx.xxx.232.213
March 26, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Was this provider's staff friendly?
Friendly Enough
Was the waiting area spacious?
No, it was rather cramped
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous
February 01, 2012
Was this nurse practitioner friendly?
Yes
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider have reasonable prices?
Yes
by Anonymous
December 22, 2011
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They always take that extra step to make me feel special. I always enjoy my appointments here. It was not easy to reach them in an emergency. I had to call several times before I finally reached them. I need to schedule an appointment for Matt Ladd, noone will call me or my husband (Les Ladd) back. Matt is about to run out of medicine. Thanks
by Janice Ladd
April 26, 2011
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Map and Directions
394 W. Main Street Suite A21, Hendersonville, TN 37075