Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            Absolutely! They made me feel like my questions and concerns were stupid
                        
                        
                            Was this provider's staff friendly?
                        
                        
                            Yes, they went above and beyond
                        
                        
                            Was this provider late to your appointments?
                        
                        
                            Not at all, I showed up early and they were ready to see me
                        
                        
                            Were the staff members able to answer your questions?
                        
                        
                            Yes, they were able to answer my questions
                        
                        
                            Were the kennels and holding areas clean?
                        
                        
                            Yes, they were spotless