Alyce Marcotuli DVM

Alyce Marcotuli DVM
Alyce Marcotuli DVM 3030 Wilmington Road New Castle, PA 16105
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Dr. Marcotuli has always been great with my cat. She was recently diagnosed with renal failure and her kidney levels were so high she needed 24 hour care. She immediately transferred us to a facility that could care for her until we could see if she would recover. I have always been able to get in and see her when needed. On this last issue, knowing that her kidneys showed elevated levels a few years earlier, that is one of the first things she wanted to look at and as soon as she received her blood work back she called me immediately and recommended that we get to this facility. I feel positive that if we hadn't done this and gotten her on fluids, and medication, she wouldn't be with us and doing as well as she is right now. At least I know what I am dealing with thanks to her quick reaction.
by Sammie xxx.xxx.176.3
September 30, 2015
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did the waiting room smell clean?
Yes
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
by Anonymous xxx.xxx.84.192
September 17, 2014
very caring and professional office...would highly recommend
by john xxx.xxx.236.131
January 15, 2014
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Mark xxx.xxx.232.137
January 15, 2014
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this veterinarian fully explain your pet's condition?
Absolutely not. I had no idea what my veterinarian said to me.
Did this provider ever postpone your appointment?
Sometimes, a little too often
by Carla xxx.xxx.223.82
January 14, 2014
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.111.182
January 05, 2014
I feel like my appointment was pointless and nothing was accomplished except getting a big bill!!!!!!!!!!! The veterinarian was not very friendly. She didnt really explain my pet's condition and I felt like she was just guessing and coming up with different tests to charge me for.
by Lisa xxx.xxx.223.82
November 20, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
by Anonymous xxx.xxx.159.53
June 24, 2013
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Is this business handicap-accessible?
Yes, it was handicap-accessible
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous xxx.xxx.101.72
April 15, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.236.131
February 12, 2013
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