Does this provider ever overbook appointments here?
                        
                        
                            Never! They have lots of business, but they do such a great job of never overbooking.
                        
                        
                            Were the kennels and holding areas clean?
                        
                        
                            Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
                        
                        
                            Did this provider seem irritated to be working with you?
                        
                        
                            Not at all, they were glad to help me with anything I needed
                        
                        
                            Did this provider ever postpone your appointment?
                        
                        
                            Not at all! They always try to get me in as soon as possible
                        
                        
                            Was there a designated area for your dog to go to the bathroom?
                        
                        
                            No, but there was a little grass outside the office so it was fine