Did this provider ever take personal phone calls while in the appointment room with you?
                        
                        
                            No, they've never taken personal calls with me
                        
                        
                            Does this provider always put the customer first?
                        
                        
                            Absolutely! They have some of the best customer service I have ever seen
                        
                        
                            Were the kennels and holding areas clean?
                        
                        
                            Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
                        
                        
                            Were you able to relax during your appointment?
                        
                        
                            Yes, I was completely at ease
                        
                        
                            Does this provider remember you and your circumstances at every appointment?
                        
                        
                            Yes