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Merrill Graham, LMSW, RPT

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Merrill Graham, LMSW, RPT
Psychology Associates of Grand Rapids, PC
(18 Reviews)
> Get Phone Number & Directions
1000 Parchment Dr SE Grand Rapids, MI 49546
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Run now!
by ann sycamore xxx.xxx.6.251
July 24, 2015
Did this counselor answer all of your questions?
No, I left confused and frustrated
Did you feel that your visit with the provider was time well spent?
Not really
Does this provider offer flexible appointment times?
Somewhat
Did this counselor provide a comfortable chair for you during the session?
They were average
Would you recommend this counselor to others?
No
by Elizabeth Dekoker xxx.xxx.241.108
March 05, 2014
Did you leave feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Was this provider's staff friendly?
No, they were rude
by me xxx.xxx.241.90
February 04, 2014
I would recommend to stay away from Graham and her wishey-washey worthless ways. If you want to test her yourself ask for a direct answer to a question.... The silence you hear will be her worth....

Second suggestion... don't put her on the spot and expect results.... she will lash out and lie to advance her receipt of another check (right or wrong).... I can't think of a worse person.
by Rob Lamma xxx.xxx.67.230
December 31, 2013
Was this provider's staff friendly?
Not Really
Is this provider's business conveniently located?
No, its really far from the freeway and other shops
Does this provider have helpful information available online?
No, just a basic listings page
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by me xxx.xxx.64.10
October 21, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.252.234
February 16, 2013
She was professional and helpful. Her therapy dog was cute, and actually helped my son to open up. My son did not want to come, but the dog helped him to feel comfortable. My son asked to come back, and even said it was okay to talk about his feelings. Nothing but positive to say about her and her techniques (and dog). KL
by KL xxx.xxx.1.99
February 13, 2013
Positive and negative reviews are always going to be out there for everyone. I briefly met with and saw two other therapists before Merrill Graham. Just because they were not the right fit, does mean they were bad. Everyone feels comfortable with different styles and approaches. Personally, I highly recommend Merrill Graham. She is respectful, trustworthy, works hard for your best interests, and is highly invested in what she does. Even when there have been a couple occasions where we have disagreed, I have never doubted her sincere interest in what is best for me. Therapy is relational. I think it would be extremely odd if there were not occasional blips that needed to be worked through. It is part of the process too. I highly recommend her to anyone interested in quality care.
by SF xxx.xxx.169.73
January 29, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.237.39
December 18, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider late to your appointments?
No, they were on time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by ras xxx.xxx.1.99
November 16, 2012
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Map and Directions
1000 Parchment Dr SE, Grand Rapids, MI 49546